We are specialists in creating websites and web portals that allow you to improve communication with your customers and help you acquire new ones.
In addition to presenting your company, your brand and your products, we can implement applications and services reserved for your users. Dedicated services increase your value towards your customers and constitute a competitive advantage towards the competition (customer care, document sharing, after-sales services and assistance, upselling).
CMS – Content Management System
Manage your content independently. Update and publish new content such as articles, product sheets, photos, videos, price lists, etc. We are experts in various CMS platforms, both open source and proprietary. We select and recommend the platform that best suits your needs and is most useful for achieving your goals.
End-customer relations
The added value of corporate portals is given by the improved services that you can create and offer to your customers:
- Support Management (Ticket System)
- After-sales support: exchange documents, manuals or other through special private areas.
- Direct relationship via Live Chat.
- Sell additional services based on the ones you already have (upselling)
ERP, CRM, PIM Integrations
We integrate your web portal with other software of your company in order to automate processes, optimize times and reduce the possibility of errors. All this in a safe and efficient way.
Marketing ed Analytics
We do not neglect marketing features in your portal. We can integrate statistical services such as Google Analytics or services to understand the behaviors and needs of your customers such as HotJar.
We can design and manage web marketing campaigns to promote you and help you reach new potential customers. We usually work on marketing platforms such as Meta (Facebook, Instagram), Google Ad Words and LinkedIn.
Direct Marketing
Integrated into your portal or stand alone, our direct marketing solution is ideal for keeping your customers updated via newsletters. Creating newsletters and monitoring the results is really easy and we can offer you training to do it independently or we offer all-inclusive packages that include both the graphic design and the sending and monitoring of the same.
GDPR e Gestione Privacy
Privacy is becoming an increasingly important issue for your users. We offer solutions that ensure compliance and protect against unpleasant penalties.